Student satisfaction regarding virtual courses at a university in Southern Sonora

Authors

  • Daniel Eduardo Manig Iñiguez Instituto Tecnológico de Sonora
  • Armando Lozano Rodríguez Technological Institution of Sonora
  • Agustín Manig Valenzuela Institute Technological of Sonora

Keywords:

Student satisfaction, virtual education, student expectations

Abstract

Virtual courses are an increasingly expanding educational choice in higher education. In this regard, it is important to assess whether virtual education has managed to improve student satisfaction regarding their educational needs. The objective of this study was to determine the satisfaction of university students concerning virtual courses at a university in southern Sonora. The method used was quantitative, descriptive, and cross-sectional, applied through a questionnaire adapted for university students with 13 items and a reliability index of α = .896. The results indicate that 34.8% of the students were highly satisfied, meaning that for them, the virtual courses met their educational expectations. On the other hand, 56% were moderately satisfied, indicating that for most, there was some level of educational dissatisfaction. It is concluded that the degree of satisfaction with virtual courses falls within a medium range, with clear opportunities for improvement to better meet students' educational needs.

Downloads

Download data is not yet available.

Author Biographies

Armando Lozano Rodríguez, Technological Institution of Sonora

Ph.D. in Educational Innovation and Technology from Tecnológico de Monterrey, full-time professor in the Education Department at the Sonora Institute of Technology (ITSON), leader of the academic group "Teaching and Learning in Conventional and Non-Conventional Environments", and member of the SNI (National System of Researchers), Level 1.

His areas of interest include cognitive, learning, and teaching styles, competency development and educational technology, research project design, as well as development and innovation in virtual and face-to-face environments. He served as Director of the Master's in Education at ITESM for over 10 years and as Head of the Graduate Division at CRESUR. He has published several books and book chapters on educational technology, didactics, and learning styles, as well as research articles in peer-reviewed journals.

Agustín Manig Valenzuela , Institute Technological of Sonora

Full Professor-Researcher in the Education Department at the Sonora Institute of Technology (ITSON). Ph.D. in Education from the Universidad Iberoamericana, graduating with honors. Recognized as a Distinguished Teacher by ITSON. PRODEP profile. Leader of the consolidated academic group: Educational Actors and Environments. Current member of the Mexican National Research System (SNI), Level 1.

Responsible for research and community engagement projects. Has publications in indexed journals, books, book chapters, presentations at international conferences, and keynote lectures on topics such as school violence, teacher training, and researcher development.

In administrative roles, he served as Director of the DES of Social Sciences and Humanities and as an honorable member of the ITSON Board of Directors.

Published

2025-06-13

How to Cite

Manig Iñiguez, D. E., Lozano Rodríguez, A., & Manig Valenzuela , A. (2025). Student satisfaction regarding virtual courses at a university in Southern Sonora. Revista De Investigación Académica Sin Frontera: Facultad Interdisciplinaria De Ciencias Económicas Administrativas - Departamento De Ciencias Económico Administrativas-Campus Navojoa, 1(43). Retrieved from https://revistainvestigacionacademicasinfrontera.unison.mx/index.php/RDIASF/article/view/771

Issue

No. 43 (18): Enero-Junio 2025

Section

Artículos

License

Copyright (c) 2025

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Metrics